Absolutely. In fact, it is one of the features that really sets Site by Nite apart from the pack. It comes back to Site by Nite being backed by a web design firm rather than a hosting company and being developed primarily for those without a web background or experience.
One-On-One Designer Time is provided to give you an extra boost to help you succeed online. You can think of this as getting the fish and being taught to fish at the same time... helping you to succeed today and into the future.
When you purchase a website package, you'll get one hour of One-On-One Time with a professional web designer, at no additional cost to you, not even the phone call. Or if you would prefer, your One-On-One Time can be conducted through email.
You can use this time whenever you would like, and it may be more beneficial to hold off on using it until you have your site up and running. This way you can use this for a review of your site as well as to ask specific questions about your site or promoting your site online and in search engines.
You can also purchase additional time, and if you have more than one Site by Nite website, you'll get One-On-One Time for each of your sites.